Tag Archives: network

Planning for the Wireless Future

A recent article in my local paper showcased a new solar powered phone charger and wi-fi hotspot built into a park bench. Apparently these are coming to cities such as Boston and New York, but they are already in a park in my own town. This got me thinking about the ubiquity of wireless connections and the expectations that there should be access almost everywhere. Vehicles are becoming personal internet access points, and I suspect that I could even turn my bicycle into a hot spot. With this expectation of widespread and growing wireless access, how is a network architect supposed to plan for the future? In this post I hope to synthesize best practices of corporate and campus planners to help you plan your own infrastructure.

 Greenfield or Incremental?

Unless you are moving into a brand new building you don’t have the luxury of the greenfield approach, or starting from scratch. The folks at Cisco and other network component providers recommend developing a master plan and then tackling the project in stages. A wireless network consists of routers and switches in the back end and access points at the front end. If you have not been performing periodic upgrades then the entire infrastructure may need to be replaced.

When replacing the system components, look to the future in terms of technology and capacity. There is still a lot of equipment running on the old 802.11b/g standard but 802.11n is a better solution. Even better is 802.11ac but there are not many current devices that can access this standard, although they are coming fast. When developing a plan, look out at least five years to estimate the wireless devices that will be accessing your network. Don’t forget about bring your own devices (BYOD) and Internet of Things (IoT) introducing devices that we may not even have thought of yet.

Appetite for Bandwidth

A December 2015 Educause survey found that 61% of undergraduates in a typical college or university are trying to connect at least two wireless devices to the network at the same time. Some are trying to connect up to four devices at once. University of Oregon enrolled 23,634 students for fall 2016 so using the average of two devices, that is over 47,000 devices potentially hitting the network. That is a lot of access points and switches that need to be working right. Particularly for colleges, but also for businesses, it is important to have the right mix of access, speed, and reliability.

In the article mentioned above, Michael Spande, director of Enterprise Services at Bethel University, says “People pick their colleges based on factors like how good the wireless network is. They share their experiences online, and we can either look good or have a big black eye.” Quality wireless access has become a competitive differentiator.

Refresh, Refresh, Refresh

Whether you are managing a university, corporate, or hospital network, it is important to keep refreshing the hardware and software to ensure high performance. It is hard to predict what the future will hold, so network architects need to be part seers and part engineers. Just like PCs, the technology changes so quickly that a planned refresh cycle is critical to keep up with demand and with newer devices trying to access the network. Some recommend replacing one-quarter of the components every year while others stretch that out to a five-to-six-year refresh cycle. It depends a lot on demand and requirements of the devices accessing the network.

Thoughts

I remember when we installed the first wireless access points, they truly were a novelty. We targeted conference rooms because all of the offices were already hard-wired so wi-fi in those areas would have been redundant. Times have changed and wireless access is the future. Whether sitting on a park bench or in a restaurant, or playing golf on the front nine, our “always on” society is quickly adjusting to internet access anytime, anywhere. Are you ready?

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

Avoiding Disasters: The Value of Continuity Planning

Server room represented by several server racks with strong dramatic light.The recent technical problems with the Delta Airlines network got me thinking about the value of business continuity planning. We teach an AIM short course dedicated to business continuity and disaster recovery planning and stress the importance of thinking through all potential scenarios. Consider this a friendly reminder to update and test your plan to make sure it is still valid. Has anything changed since your last test and could it halt your business? What is the worst-case scenario and how will you deal with it?

Delta

Delta is just the latest example of a sophisticated network of hardware and applications that failed and caused disruption to a business. In the case of Delta, a power control module failed in their technology command center in Atlanta. The universal power supply kicked in but not before some applications went offline. The real trouble began when the applications came back up but not in the right sequence. Consider application A that requires data from a database to process information to send to application B. If application B comes up before Application A, it will be looking for input that does not exist and will go into fault mode. In the same vein, if application A comes up before the database is online, it will be looking for data that does not yet exist and will fault.

Any of these scenarios will affect business operations such as ticketing, reservation and flight scheduling processes. Once flights are canceled due to lack of valid information, then the crew in San Francisco cannot get to Atlanta to start work and even more flights are canceled or delayed. In this case, it took four days before flights were fully restored. That is a lot of lost revenue and goodwill just because one power control module failed in a data center.

Disaster Recovery Planning

Information systems and networks are complex and getting more so all the time. In order to develop a plan to cover a potential interruption consider the following steps:

  • Map out your environment. Understand what systems you have, their operating systems, how they are dependent on each other, and how they are connected to each other via the network. Is it critical that all these elements come up in sequence? This map will be crucial in the event you need to rebuild your systems after a disaster.
  • Understand risks and create a plan. Understand your risk for each system and application. A small application that only runs once a month may not need attention whereas a customer order fulfillment application that runs 24/7 should be able to failover without interruption. Create a plan to keep the environment running or to restore it quickly.
  • Test the plan. This may be the most important part of the process. Testing the plan on a regular basis ensures that you have accounted for any changes to the environment and ensures that all people are up to date on their part in the event of a problem. Periodic testing also keeps the plan active and not something that becomes “shelfware.”

Thoughts

Businesses increasingly rely on sophisticated technology in order to sell product, service customers and communicate with partners. Any break in that technology can have a real impact on revenue and the long-term viability of the business. Have you tested your business continuity plan lately?

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.