Tag Archives: laptop

Smartphones: What Comes Next

Photograph of woman wearing futuristic high-tech glasses.Samsung recently introduced its new Galaxy Note 8 which has updated features such as advanced security, memory management, a new display, enhanced cameras and wireless charging. Apple is expected to announce the new iPhone 8 today with similar technology enhancements. The announcement and rollout of updated smartphones is becoming an annual event anticipated by customers and tech followers alike. The technology continually improves and battery life gets extended, but the new devices look very similar to the original iPhone introduced in 2007. Some are looking beyond the incremental improvements and asking the question: what comes after the smartphone? What will computing and communication look like in the future? In this blog post I will explore some of those questions and some of the predictions. I look forward to your feedback and ideas as well.

What Comes Next

One of the new features of the Samsung device is the ability to dock it with a full size keyboard and monitor, thus expanding the computing power of the handheld. I still remember the first time I docked a laptop, which meant that I could get rid of the big box on top of or under my desk. Just as laptops have largely replaced the desktop box, it appears that the smartphone may take over the laptop for ease of use and functionality.

The small screen and keyboard on a smartphone are inconvenient at best and often are an outright pain. I can often be seen typing with my little finger because I can’t figure out how to get my thumbs any sharper. What if we could get away from the need for a keyboard for input and a screen for display? We are still using the QWERTY keyboard which was first laid out in 1872 in order to slow down typists, not to speed them up.

The Return of Glass?

In an April ZDNet article, Steve Ranger predicts that we will move away from the smartphone and towards Google Glass type devices coupled with virtual and augmented reality. That satisfies my criteria by replacing the screen with a projected image and the keyboard with voice commands such as those spoken to Siri and Alexa and Bixby. Google Glass was great technology but it had an image problem and was not well received by those not wearing the glasses. There were concerns about privacy stemming from the fact that they had a camera that could be turned off and on with minimal indication, allowing covert use. There were also safety concerns, since wearers could easily be distracted while crossing a busy street, although staring down at a smartphone clearly has its own safety issues. The Glass technology is ready, but there is still a stigma to its use and acceptance.

My Wish List

I wish for a device that is always connected to the cloud and lets me project several large screens at once on surfaces such as a wall, a building, a sidewalk or even suspended in air. I also want to be able to share that image with others at any time. I want it to flawlessly understand my voice commands and dictation and understand contextually where I am at and what I might request next. I want it to connect seamlessly to other devices such as my smart car and my smart home devices. Finally, I would like to get rid of the small device in my pocket or in my hand so I can be free to explore the natural world with full attention.

Thoughts

What does your ultimate computing/communications device look like? Are we close to your vision or are there still some hurdles to overcome? Let me know what your dream device looks like.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

Reducing E-Waste: Where We Stand Today

Photo of trash can full of e-waste.I have seen the future and I am not sure I like it. Recently I wrote about modular electronics and was hopeful we could reduce electronic waste, or e-waste, by retaining smartphones, tablets, and laptops longer and replacing only small broken or outdated components, such as memory or a screen. Although I am still hopeful for the future, I think that we have a long way to go to clean up the waste we have already generated. I was out and about yesterday and came upon a shop propping its door open with a Sony VAIO laptop. If laptops can be used as doorstops, then perhaps we have too many of them on this planet.

 Current State

According to Earthfix, 1.4 billion new phones are produced each year. Unless they are for new consumers, that means 1.4 billion are also discarded. In a recent article on PBS NewsHour, Jim Puckett, activist and head of the Seattle based Basel Action Network, led an investigation into the electronic recycling industry. Partnering with MIT’s Senseable City Lab, his organization planted tracking devices in 200 pieces of non-functioning electronic waste. They deposited the devices at recognized recycling centers and then followed the trackers to see where they ended up. To their surprise, more than a third of the devices ended up in Asia, most in Hong Kong. Instead of being dismantled and recycled in America, they are being shipped whole to Asia where there are far fewer safety and health regulations. They can be dismantled more cheaply because the methods are crude and dangerous.

While we can pride ourselves on the fact that our electronic waste did not end up in our landfills, we are transferring at least some of the recycling problem to less developed countries. Part of the reason for this is falling steel, gold, plastic, and copper prices. It is more difficult to recoup operating costs for a recycler so they sometimes shift the burden and sell the waste to others who can do it cheaper. What if we didn’t generate all of this electronic waste in the first place?

Future State

I am excited about the possibility of modular electronics and hope they lead to a smaller amount of electronic waste. Europe leads the world in regulations requiring manufacturers to take back and recycle their old products. Despite that diligence, a Newsweek article last year claimed that only one-third of Europe’s e-waste goes where it should and a lot of it ends up in Africa. The United States ships our problem to Asia and Europe ships theirs to Africa. We are both shifting the burden to those less equipped to deal with the problem.

In the U.S., several states have passed laws similar to those in Europe that require manufacturers to create or support outlets that take back end-of-life electronics. While this is a good first step, I think we need to go further. We need to try and find assembly methods that make products easy to disassemble and recycle at the end of the product’s life. While working for Hewlett-Packard a number of years ago, I came up with the idea to manufacture printer shells out of macaroni so that when the printer reaches its end of life, you just pop off the shell, throw it into a pot of water and you have dinner. My idea was not embraced but I still think it is a good one.

Thoughts

Electronic waste and our current recycling methods are a big problem and they are only getting bigger. I would love to hear your thoughts on ways to tackle this. Perhaps together we can come up with a solution.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

The Consumerization of IT

Photo of businesspeople using devices.It used to be that information technology was the domain of specialists. In the last 10 years, the adoption of new technology has shifted to the consumer and not the enterprise. As a result, employees who were accustomed to using technology at home pushed for adoption in the workplace. This left IT groups scrambling to adapt their policies and applications to work with consumer devices and software, not always willingly.

This consumerization of technology inspired the popularity of bring your own device (BYOD) to work. The two main concerns over this trend are first and foremost security and second, compatibility with corporate applications. While it is desirable to access data and applications anytime, anywhere, and on any device, it is not always easy or safe. In this blog post I will look at the history and future trends of the IT consumerization. Will we continue as we have, or will the enterprise once again take the lead in new technology adoption?

History

Computers were originally used in government and businesses for things such as bomb trajectory calculations in World War II, tabulating voters’ ballots for presidential elections, and organizing corporate accounting activities. Operators and programmers were in charge of running the computers and any task or requests had to be fed through them. The query results came as printouts, not displayed on a desktop screen. Even as late as the mid-1980s I remember working in a large computer room where we printed stacks of paper that were set outside the computer room to be retrieved. Only computer operators and technicians were allowed inside the room. Access to the computers was through dumb terminals as input and the generated paper results as output.

Personal Computers

Apple and other companies sold computers to hobbyists in the late 1970s. While this was technically a consumer product, it was considered a niche market. When IBM introduced the personal computer in 1981, it was targeting the corporate employee, not individual consumers. When user-friendly word processing and spreadsheet software became available, consumers began buying computers for home use.

Networking

Without connecting the home computer to the outside world, people were still left with the same problem of input and output. Input came through the keyboard or from a disk, and the output came to a printer or screen or to another disk. The disks had limited capacity so to share a program or data, one had to have multiple disks that were hopefully labeled correctly. With early dial-up modems, people could finally share information (not graphics, that would take forever) with each other. As consumer networks improved, so did our desire to connect and share things with each other and the lines between work and home began to blur.

The Tipping Point

The tipping point for the consumerization of IT came with smartphones and tablets. Laptops were certainly more mobile and could go back and forth from home to work, but the smartphone and tablet made it even easier to live in both worlds. IT departments initially rejected tablets as not being robust and secure enough for the enterprise. The smartphone was even worse because it was so portable. Blackberry was one of the pioneers in bridging the gap between corporate e-mail and information systems and consumer devices. Salespeople and executives could receive information while they were with a client instead of waiting for a computer operator to process a request. It was a whole new world that continues to evolve.

Today

In my Information Systems class we talk about Bring Your Own Device (BYOD) and the tools that we need to deploy, such as Mobile Device Management (MDM), in order to integrate consumer devices into the workplace. The key for technology departments is adaptability. The lines are blurred and the genie is not going back in the bottle so we need to make sure our data and enterprise are secure while working with these devices.

In a possible reversal of trends, Deloitte predicts what they call the re-enterprization of IT in the next few years. They point to current technologies such as wearables, 3D printing, and drones being embraced by the enterprise as evidence of that reversal. I am skeptical that the consumer trend is changing just yet but I will keep my eyes open.

Thoughts

Has the consumerization of IT helped you in your work or has it caused you pain as you deal with the consequences? I don’t miss the days of wearing a separate pager and I love being able to access data from any device at any time. I also realize the work that goes into the back end to make this access seamless and I appreciate the efforts of technologists who build bridges between consumer devices and the enterprise. Let me know your thoughts.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.