Tag Archives: legacy

The Shiny Penny Syndrome

We recently finished our AIM innovations course and are starting the information management course. As I transition between the two, I can’t help but think of the shiny penny syndrome. A new shiny penny is perceived to be more valuable and sought after than an old tarnished penny, even though the two have the same value. This metaphor has been used in dating to describe a new love interest versus an old one but is also applicable to business and technology. In this blog I want to talk about the pitfalls of chasing after shiny pennies when perhaps the old penny just needs cleaning and polishing.

New Technologies

Often there are good reasons to implement new technologies, like the end of support for a legacy system or the need to interface with other updated programs or systems. The new technology can also result in efficiency gains and long term cost savings. When developing an innovation or technology plan it is important to ask whether this technology is a shiny penny or will it improve your throughput and create real revenue gains or cost savings. Acknowledging this early on will save time and resources that can be spent on improving the existing technology or choosing a new solution that really will deliver benefits.

Business Improvement

Businesses often chase after shiny pennies when they choose to acquire other companies to augment or enhance their own offerings. The wisdom is that it is easier to buy existing capabilities as opposed to trying to develop them from the ground up. This strategy often works, but sometimes it is a case of chasing a shiny penny. I have been involved in IT integration of acquisitions in the past and after a deep dive it is apparent that there was more flash than substance in the purchase. While it would have taken longer, the organization could have developed the same capability for less money and gained valuable experience in the process.

Leadership Changes

New leadership sometimes resembles a shiny penny. It’s tempting to think a new CEO or CIO will bring fresh ideas that will help get us turned around or get us back on track. While it sometimes works, there may be deeper systemic issues that can’t be solved with a new manager or a new team. After the honeymoon period, the old problems surface and the new leader can’t get any better traction than the previous executive, and then the new leader is sometimes replaced by even a newer, shinier penny. We can stop this rotating door by honestly acknowledging that we are trying to compensate for unresolved deep-seated issues with the organization or processes. It is admittedly hard to recognize and fix the real issues but doing so leaves us in a better position to succeed in the future.

Thoughts

Next time you face a major change such as new leadership or a new technology or adding new capabilities through a merger or acquisition, take just a second to acknowledge whether this is a new shiny penny or will it truly leave the organization in a better position to be competitive and successful.

Have you ever chased after a shiny penny? Did it work out? Let me know your thoughts. I would love to hear about your experience.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

Benefits of the Greenfield Approach

Green meadow under a blue sky.In the AIM course that I am leading right now, we talk a lot about innovation and the best ways to introduce a new product, process, or technology. One way to introduce new products or features is the incremental approach. This adds new features to an existing technology. Another method is the greenfield approach, where a new application or technology is developed with no consideration of what has been developed in the past. The term greenfield comes from the construction and development industry to define land that has never been developed, as opposed to brownfield, where you need to demolish or build around an existing structure. There are advantages and disadvantages to the greenfield approach that I would like to explore in this post.

Advantages and Disadvantages

The advantage to a greenfield approach is that you can start fresh without any legacy equipment or applications to work with. You are free to innovate without having to consider previous iterations and restrictions. You are not tempted to create a small incremental change but are free to reinvent the core processes that were in place.

The disadvantages are high startup costs. With nothing already in place, you need to create new infrastructure, procedures, and applications. The fresh possibilities can be exhilarating, but the high initial costs can be daunting.

Greenfield in Action

In 2006, Hewlett-Packard used the greenfield approach when deploying new worldwide data centers for internal applications. They built six new data centers in Austin, Houston, and Atlanta and stocked them with new HP servers. All applications were ported to these new servers and off of the local servers in computer rooms and data centers around the world. I was involved in transitioning applications and shutting down the small computer rooms. There was a lot of weeping and wailing because people could no longer walk down the hall to visit their favorite computer. Some applications had to be shut down because they could not be ported to the new computers. In the end though, this approach yielded three main benefits:

  1. Reduced infrastructure and support costs from shutting down inefficient small computer rooms in many locations around the world;
  2. Decreased number of applications and data stores; and
  3. Improved computing capabilities, including enhanced disaster recovery.

There was an initial $600 million investment into these new data centers and equipment, but the cost was quickly recovered in better efficiencies and reduced support costs. This also showcased HP capabilities for external customers.

Greenfield Innovation At Work

When I was in Dubai in 2013, my host explained to me how a speeding ticket is distributed in that country. There are cameras located along the main highways and when you exceed the posted speed limit, the camera takes a picture of you, complete with license plate, and sends a text message to the phone that is registered to the owner. The owner can then pay the fine from their smart phone. Dubai is a relatively new country without a traditional traffic control system so they abandoned the old school police speed trap and court systems for this streamlined fine and pay system.

While not completely greenfield, I am also excited about the new parkbytext system in Ireland, the UK, and other locations, and a similar system in Russia. You can pay for a parking spot by texting your information and—in the case of the Russian system—you even get a refund if you leave the parking spot before your time expires. Associated with these systems is an app that allows you to locate an available parking spot. These are examples of where the traditional infrastructure and processes were abandoned in favor of a completely new approach.

Thoughts

It’s not always possible to start fresh, but it frees you up to imagine different innovations without being encumbered by structures and legacy systems. Do you have any examples where you were able to design something from scratch? Was it daunting or liberating? Let me know.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

Planting Seeds and Encouraging Growth

cross section of pepperLast night I was cutting up the last of our pepper harvest in preparation for freezing. As I was cutting them, I marveled at the number of seeds that are in each pepper. Each of these seeds represents a potential pepper plant, which could then produce multiple peppers, each containing a large seed pod. If even only a portion of those seeds were to germinate and bear fruit, the increase in peppers would be enormous. Perhaps it was the capsaicin fumes coming off of the peppers, but I turned my thoughts to the figurative seeds that we plant and nourish when we help and teach and encourage others.

I have written about this in previous blog posts in terms of leaving a legacy, but I want to focus specifically on the act of planting seeds. I want to share a story of people who planted seeds that allowed me to grow and give an example of how I try to plant seeds for others. I hope you will in turn share with me your stories of those who helped you and how you help others.

An Act of Kindness

My first paying job was delivering newspapers when I was eleven. It was my job to deliver the daily newspaper and to collect subscription money at the end of the month. There were some customers who did their best to dodge my collection attempts and others who were very gracious. One older couple went out of their way to invite me into their home and always fed me toast and jam on cold Saturday mornings. As I reflect on their kindness, I realize they were planting seeds that would help me in my life. I learned the value of doing a good job to earn that kindness, and I have also come to realize that I can extend that same kindness to others. Their seeds continue to flourish in me and are extended to those I interact with.

Planting Seeds for Others

I do a lot of volunteer work with a youth group and a few years ago I volunteered to run a leadership course for young men and women. The instructors were primarily older youth so although my main task was organizing the course, I also taught the instructors how to teach and to connect with others. In other words, I was planting the seeds of teaching skills with the instructors who, in turn, were planting the seeds of leadership with the participants. I got to see immediate benefits with my staff, and hopefully we planted the seeds of leadership skills with the participants. I have worked with some of those youth since that time and, whether they realize it or not, they are using the skills they learned.

I planted seeds, and then my staff planted seeds, and now it is time for the students to plant seeds. I have no idea how far our influence will spread, but healthy seeds can be carried and take root, sometimes in unlikely places.

Thoughts

At times it feels like everyone these days is isolated in their own world, but I see examples of people reaching out to others and planting seeds that will be harvested, probably for generations to come. Some seeds don’t thrive and bear fruit right away, maybe not even in our lifetime, but be assured that our deeds will bear fruit, for better or for worse. I hope you will choose today to plant seeds that will carry benefits for a long time to come. Let me know about the seeds that you plant.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional, adjunct faculty for the University of Oregon, and academic director of the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

Leaving A Legacy

Not long ago I wrote a blog post about the problems of legacy systems and the fact that they can hinder innovation because they leave you tied to old platforms, old programs, and old ideas. Recently, however, I have been thinking about leaving a positive legacy. I think that there are three basic ways that a person can leave a legacy.

1. Build Something

Perhaps your lot in life is to build something great. This could be a great product, a great company or maybe a great process that helps make the world more effective and efficient. Thomas Edison is an example of a person that had the need, the desire, and the skill to build something. He left a lasting legacy in many ways. Whatever you choose to build, I challenge you to build something that will last and not just something for the expediency of the moment or the day. Make it count. Make it last.

2. Teach Someone

Teaching is a way to broaden your reach and your influence. You don’t need to be a formal teacher or professor, but look for opportunities large and small to be able to teach someone a skill, an action or a principle. You may never know the far- reaching consequences of your actions. I believe that John Wooden, the late great UCLA basketball coach was an example of an excellent teacher. < http://www.coachwooden.com title= Information about John Wooden> Some may argue that his legacy was coaching ten NCAA championship basketball teams, but at the end of the day he was a teacher of young men. He taught them basketball, leadership, and skills that they would retain for the rest of their lives.

3. Inspire Someone

Inspiring someone does not have to be a grand production. Even quiet acts can move people to do great things, and a real-life example is the best kind of inspiration. A number of years ago I attended the funeral of a friend who was prominent in the community. He was generous with both his time and his money. The hall was packed with friends and relatives and I was inspired that day to raise my level of activity and leadership to help in a small way to fill the void that he left. You never know when you might inspire someone else to greatness.

Thoughts

We all have the opportunity to leave a lasting legacy by building something, teaching someone, or inspiring someone. A transitory legacy is just that, it is transitory. I challenge you to look at your calendar today to see if there is an activity or an appointment or a task that will start you on the road to building your legacy. Build something that will last.

What are you going to do today to build something great or inspire someone else to greatness? Let me know.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional, adjunct faculty for the University of Oregon, and academic director of the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.