Monthly Archives: March 2016

Robots Among Us

Road sign: Robots Ahead.I grew up watching robots on television, among them B9 from “Lost In Space” and Rosie the Robot from “The Jetsons.” I thought such humanoid robots were already in use or at least were just around the corner. Such was the power of television working on a young mind. Here we are decades later and while we have utilized industrial robots for many years, the development of a humanoid robot is still in its infancy. What exactly do humanoid robots look like now and how close are they to the ideal Rosie? More importantly, how will we react to these machines as they come close to replicating or surpassing human capabilities?

From NAO to Pepper

Aldebaran, a French company that is now a subsidiary of Japanese conglomerate Softbank, first created the NAO robot in 2006. This humanoid robot was designed to educate students at different levels. In primary education, they work well with young learners and even learners with disabilities. They can help teach simple skills, such as counting or the ABCs, and are encouraging without judging. NAO can be used with secondary and even university students to introduce programming and robotics. This is a very real way to get feedback on successful coding and motion engineering projects. Working with this robot could stimulate the visual, auditory, tactile, and even kinesthetic learner.

Pepper, also from Aldebaran, is billed as the “robot that understands your emotions.” Pepper has multiple microphones and high definition cameras in order to make sense of its surroundings, plus an array of sensors and fine motors. It is programmed to perceive and analyze emotions and to get to know a person. It has been used to work with children and adults with autism to help them develop coping mechanisms and understand their own emotions when working through problems. It also comes with a built in tablet so that it can convey its own emotions. It has a wireless internet connection so it could be a Siri or Alexa substitute, providing information in android form instead of a smartphone or speaker. Pepper has motion sensors and collision detection systems so it could be programmed to vacuum the house or walk the dog. Just remember to dress it in a raincoat before it goes out.

Human-Robot Interaction

The Aldebaran machines are cute and they promote social interaction but there still seems to be a general angst towards functional robots, particularly those that take on humanoid form. A recent Discover magazine article speculated that the stigma stems from science fiction stories, or even the old “Terminator” movie series, about robots that suddenly take on very dark and dangerous human thought. Another concern is that robots will take over our jobs as opposed to simply assisting us with difficult and dangerous tasks. Some industrial robots have already done just that and there is fear that it will continue. Google reportedly has decided to sell its 2013 Boston Dynamics acquisition, partly due to social reaction to their humanoid robot development. There appears to be a very fine line between cute, helpful robots and threatening robots.

Thoughts

I would love to hear your thoughts on humanoid robots. Can we overcome our fears and social stigmas to welcome them into our environment, or have we created an artificial intelligence that is too close to human thought and emotion? I think we need to face the challenges, real or perceived, before we can move on and figure out how to improve our own productivity and human existence. Let me know your thoughts.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

March Madness Apps 2016: Technology to the Rescue

Basketball bursts through cell phone.As I write this blog entry, the NCAA basketball tournament is just getting underway. My Ducks are a number one seed as the men’s Pac-12 champions so I will be watching their progress closely. This is the time of year that information technology departments send out their obligatory “don’t stream basketball games over the company internet” message. So, what is a die-hard bracket watching basketball fan to do—take a two week vacation from work? Is there another way to keep up on the drama and still be a productive worker?

NCAA March Madness Live

I was at a technical conference last week during the final games of the Pac-12 championship. People were streaming or monitoring the score of the game on tablets and smartphones. I learned that NCAA March Madness Live is a free app that allows users to live-stream games. The added tournament bracket also provides the schedule, scores, and stats, reporting the action via video highlights and photos.

ESPN Tournament Challenge

For bracket-building, this app shows the entire live bracket and lets you make your own picks, which you can then share with your friends. This app provides alerts to keep you updated on the status of your bracket. This is an easy way to build and monitor the office pool.

Fanatic

If you are traveling during the tournament but you want to root for the home team, there is the Fanatic app. This is a free app available for Android or iPhone devices. It can connect you to fans of your team in the area, including information on nearby sports bars loyal to your team. It also lets you invite friends to watch the game with you, and can help you plan a party if you’d rather watch at home.

TuneIn Pro

While not just for March, this app allows you to find and listen to hundreds of radio stations so that you have your ear buds in and still appear to be working although you are listening to the big game. If you can multitask, this may be your best option for getting through March with your job intact. You can configure channels so that you can easily find relevant content for sports or other entertainment.

Television

You can watch games on television with apps available for Chromecast, Roku, Amazon Fire, and Apple TV. Of course, if you are not taking two weeks off to watch the tournament and you are heeding the advice of your friendly IT person about office streaming, you can always record games to watch AFTER work. Technology has given us a lot of options.

Thoughts

In a recent calculation by consulting firm Challenger, Gray, and Christmas, the lost productivity due to March Madness could equal $1.9 billion. I am not encouraging that number to go any higher but I have given you some options for tracking the progress of the NCAA tournaments without using all of the company bandwidth and your time.

Do you know of other apps that keep you connected and informed? Which team do you predict will win the final game on April 4? For me, it’s the Ducks all the way.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

Cybersecurity: After Ashley, Sony, and Target

Abstract image of padlock against blue tech background.There have been several high profile cyber attacks over the last two years, some for financial gain, some out of malice, and some from hacktivists trying to right what they see as moral wrongs. Has anything changed since these security breaches? Do we take security more seriously now? Do company leaders pay more attention to technology and security?

Grey Hat Hacktivism

I wrote about grey hat hacktivism after the breach of the Ashley Madison website. Hackers threatened to publish the names of Ashley Madison members unless the site was taken down. They did this under the guise of moral outrage that the website was encouraging and enabling adultery by matching members. The hackers later published a few of the names, and then the full list. Whether the full list was published purposefully or accidentally is still unclear.

While the hack and the revelation of member names has interrupted many lives, Ashley Madison and its parent company, Avid Life Media, are still operating as usual. The CEO resigned last year after the breach, but the company states it “continues to have strong fundamentals with tens of thousands of new members joining AshleyMadison.com every week.” If the company claims are true then the hackers did not succeed in their objective. Hopefully it has caused people to be more careful about their own security and dealings on the internet. There is no evidence that Ashley Madison has changed its security policy to prevent future hacks.

Right on Target

In December 2013, Target was breached and 40 million debit and credit card accounts were exposed. In the aftermath, Target hired cybersecurity experts to probe the network and they found that once inside, hackers had access to every single cash register in every store. Target has taken steps to ensure this particular breach will not be repeated. It is thought that the initial entry came through a heating and air conditioning contractor who had a virtual private network (VPN) tunnel into Verizon for the purposes of exchanging contracts and work orders. Once the contractor was breached, the hackers had access to Verizon through the VPN and once in Verizon, they could go out to the point of sales systems to collect customer information. Even one weak link can cause incredible damage.

It is not clear how much customer information was actually used or sold but Target suffered, at least temporarily. Short-term earnings were down after customers lost confidence in the company. The CEO and CIO both resigned over the incident and Target has since worked to examine every aspect of their network for possible security holes. In short, security is serious business now, even at the highest levels.

Sony Hack

In November 2014, hackers breached the Sony Studios network and made public information about personnel, including salaries, unreleased films, and e-mail correspondence between Sony employees. They demanded that the upcoming movie, “The Interview” not be released. The movie was a spoof about North Korea, which led to the conjecture that the North Koreans were behind the hack. I will go on record as saying that I believe that the hack was an inside job, either by disgruntled employees or perhaps even orchestrated by the company to create publicity around a potentially bad movie. In any case, the movie was not released to theaters right away and Sony Pictures chief Amy Pascal was fired. It is not clear what Sony has done to shore up their defenses from further attacks but this is a case where limited and targeted inside information was exposed instead of customer information.

Thoughts

These are just three of the recent high profile attacks perpetrated for financial gain, moral outrage or embarrassment. High-level executives lost their positions and organizations lost credibility in the eyes of customers. Here are three take away messages for me:

  1. Security does matter and it should matter in the highest levels of an organization. In the old days, the shop proprietor locked the front door when she went home at night, but it is not that simple anymore. With the increase in cloud computing and storage, there are a lot more doors to secure. It is complex and it is important.
  2. Organizations need to evaluate their security threats from both the outside and the inside. Employees know the systems and networks better than hackers. Are they with you or against you? How do you know?
  3. Security matters to each individual. We need to be diligent about our own digital presence and tracks on the Internet. Are your transactions secure? Are you using solid passwords? Are you encrypting your personal information when necessary? We all have a personal responsibility in that regard.

Those are my thoughts. Let me know what you think.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

The Power of Resiliency

A lone tree grows in a rugged terrain.I have been thinking for quite some time about resiliency. As I have mentioned in previous blog posts, I work with young people as a volunteer teaching them leadership skills, outdoor skills, and general life skills. I have noticed that some are resilient and readily bounce back from adversity, either from a one-time event or chronic problems, while others are down for the count at the first sign of trouble. Last week I read an article in the New Yorker that helped me pull together my thinking and I want to share these thoughts with you while they are still fresh in my mind.

Learned or Natural?

Have you ever known people who seem to overcome any stress? Are they good at covering up their stress or are they more resilient than the rest of us? Do they have a natural ability to overcome problems, or is it something they have developed? What I learned is that while you cannot necessarily change a tragedy or stressor, you do have control over how you react to it. You can let it get you down, sometimes for an extended period, or you can choose to process and learn from it and move on in a constructive manner.

A few years ago a friend and colleague, a former Army Ranger, asked me how my day was going. I rattled off a litany of complaints such as people not coming through on commitments and projects falling behind. He replied, “You know, for me, any day that I don’t get shot at is a great day.” That comment helped me put my minor adversities into perspective and to this day I remember it when I think things are getting tough. Today is a great day.

Going the Distance

I have met people who avoid hard things in life, the things that might cause resistance or discomfort. These are not unforeseen events but the extra challenges that will help them to grow and improve their future. They avoid them because they are hard. As President Kennedy said in his famous 1962 moonshot speech, “We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard….” To me, that is an example of resilience, when you are willing to tackle the hard things, not for an immediate reward but to expand future opportunities.

As I get to know AIM students I learn about their stories, their backgrounds, and their histories. Many of them have overcome adversity and challenges to get where they are. The majority of AIM students work full time and often have young families that need their attention. They have all chosen to take on the extra work of graduate education and prioritize their time and lives to gain new knowledge and skills. I am impressed with such resiliency to take on a significant challenge and I am honored to guide them in a small part of that journey.

Thoughts

Look around and identify the people who appear the most resilient, those who seem to be in full control of their destiny. Ask them what it is that helps them to weather any storm and emerge even stronger. They can most likely help you to cultivate those same skills. Today is a great day.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.

Opening the Walls of Academia

Open book in a field.I am just finishing the second in a series of three open courses in computational statistics and machine learning. I wrote earlier about various forms of education delivery but I want to concentrate this week on what is becoming known as open education or open learning. This type of learning goes beyond the traditional university structure to bring knowledge to many more students through nontraditional means.

The Walls of Academia

Aristotle founded the Peripatetic school in the Greek Lyceum in 335 BCE to teach principles of math, philosophy, and rhetoric. A peripatetic school is a strolling school. It is thought that Aristotle walked the grounds discussing philosophy and other subjects with his students. There was a gymnasium for exercise, but learning for the most part took place in the open among the trees.

I get the sense that we are slowly returning to the early days of the lyceum, if only figuratively. We are opening the walls of academia to allow for learning beyond the traditional campus and sharing our expertise and wisdom with a larger audience. The physical campus will continue to be relevant, but successful universities will embrace education beyond the classroom. We have had traditional Massive Open Online Courses (MOOCs) for several years, but consider these other developments.

Beyond the Walls

The Open University was founded in 1969 in the UK to provide postsecondary education to more UK citizens. This nonprofit school was built on the principles that there would be no formal entry requirements and education would be provided on campuses and through nontraditional delivery. They started out teaching some courses through television programs and now reach a worldwide audience. There are campuses outside of London, in Northern Ireland, The Republic of Ireland, Wales, and Scotland and serve students outside of the UK through their OpenLearn arm, MOOCs, and YouTube lectures.

Open Curriculum

MIT Open Courseware is a web-based publication of virtually all MIT course content. This is free and open to the world through a Creative Commons license. Anyone can watch recorded lectures, read lecture notes, and access the full syllabus complete with readings and required texts. I am working through an introductory quantum physics course right now, which is fantastic. Students can get an introduction to a topic or fill gaps in their knowledge and university instructors can gain insights to help freshen their course. The introductory freshman level courses could also be valuable to high school teachers of advanced classes. High school students can use them to get a feel for university courses and also to advance their high school knowledge. This site has a number of corporate sponsors whose employees could benefit from new skills learned in the courses as well.

Thoughts

These are just a couple of examples of how education and knowledge are moving beyond the walls of traditional colleges and universities. More people than ever have access to higher education thanks to technology and enlightened thinking from the institutions. This can only benefit us as individuals and as a society if we are willing to take advantage of these opportunities. My challenge to you this week is this: if you are not already engaged in full time or part time studies, find a topic that interests you and explore the many resources that are open. Let me know what you find and what you learned.

Author Kelly BrownAbout Kelly Brown

Kelly Brown is an IT professional and assistant professor of practice for the UO Applied Information Management Master’s Degree Program. He writes about IT and business topics that keep him up at night.